Skip to main content

Posts

Showing posts with the label IT

Love your Health Library

 The Health Library is your Health Library. We are here to support Keele University healthcare students and NHS staff working for our partner organisations; giving you a pleasant study or work environment, providing specialist services to support your studies and patient care and getting you the best healthcare evidence. Come along and visit the Health Library to study in a quiet environment, use the university or NHS IT facilities, get help from our experienced staff or even pick up a book. Contact our specialist services to develop your skills or get help finding the best evidence you need. Search our wide range of healthcare specialist resources for books, articles, research and evidence to help you complete your assignments or make the best healthcare decisions. Complete our tutorial Using the Health Library to learn more about what we offer you. Access all our services and resources from the Health library website . More Libraries You can also visit our partn...

Apologies - disruption in the Health Library today Friday 8th April

 Apologies, there will be some disruption in the Health Library today whilst new furniture is being assembled. Silent study - will be closed today Printer room - will be closed today. NHS computers and printer will not be available today. Keele printer will not be available today.  Training room Keele network - please collect Keele printing from the main IT suite printer.

NHS PCs at the Health Library to be available via appointment

From Monday 3rd August some of the NHS PCs in the library will be available on an appointment basis. These are on the NHS network, so you’ll need your NHS log-in to use them. PC sessions will be available Monday – Friday between 9 am and 4 pm. Black and white printing will be available. To book a PC session, email health.library@keele.ac.uk with your preferred time/date, NHS email address and library card number (if you have one). Your booking is not accepted until you receive a confirmation email from the library team. You may book 30-minute slots up to a maximum of 2 hours in any one session. The IT Suite, Keele networked computers, study spaces and book browsing remain unavailable at this time.

IT disruption 19th & 20th December 2019

KCOM (for UHNM IT) are undertaking maintenance on the network in the CEC on 19th and 20th Dec between 8 am and 12 noon. At some point for a couple of minutes: each PC [staff and customer, NHS & Keele] will lose network connection each phone, including ongoing calls, will cut out and reboot self-service unit will be affected Health Library till will be affected We apologise for any inconvenience caused.

Student Accounts Explained

During your time at Keele and while working on NHS placements, students with the School of Nursing and Midwifery and Medical School will use a number of different logins and accounts. Here is a short explanation of what they are: Keele Computer Username & Password Your Keele computer username and password is given to you by Keele IT. It is a single login that gives you access to the Keele network as well as online library resources. You should contact Keele IT if you have problems with this account. If you have problems accessing online resources please contact the campus library . NHS / HE OpenAthens Account Your NHS / HE OpenAthens account is given to you in your 1 st or 2 nd year of study. It starts nhsac …This login will give you access to core NHS-subscribed online resources. NHS / HE accounts are managed by Campus Library and you should contact Steve Parton or Paul Johnson if you have problems with this account. NHS IT Account You may be given an ...

Keele IT maintenance may cause disruption Saturday 20th July 2019

From Keele IT : Due to essential IT maintenance taking place this Saturday (20 July), all IT systems are subject to potential disruption throughout the day.  Work is being carried out to upgrade operating systems and servers all day on Saturday, and unfortunately IT Services cannot guarantee that University systems hosted by these servers will be available.  This work could affect all systems used across the University, including (but not limited to) the finance system, Keele People, SCIMS, Blackboard, Gmail, and TopDesk.  Maintenance on Blackboard will begin on Friday, so disruption is likely to begin from 10pm on Friday. Maintenance on other systems will begin around 6am on Saturday. The work is being completed on a Saturday in order to cause minimal disruption to our staff and students.  IT Services does however apologise if you are affected by systems being unavailable due to this maintenance.  All systems should be back up and running from Sunday morning.

IMPORTANT - IT Services Disruption (Disaster Recovery Day) Saturday 14th July 2018

Important message from Keele IT Services For the past few years IT Services has run a disaster recovery exercise on the central IT service. ​ This year we will be conducting tests on two separate  Saturdays: 9th June 2018 and 14th July 2018 . Each day will commence at 07:00 and continue until the early evening. ​ This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss. ​Please see below the list of services which will be at out of action or affected during the day Services which will be out of action on 14th July: Keele People Lecture capture systems Some commercial and business systems External access to Keele systems via the VPN Some local S: drive and network filestore ​ (Humanities, Natural Sciences, Health exc. Primary Care both staff/research postgrads, 50% of taught student) ​ Some disruption to PC logins in Labs or Offices Topdesk -  servicedesk.keele.ac.uk ​Remote...

IMPORTANT - IT Services Disruption (Disaster Recovery Day) Saturday 9th June 2018

Important message from Keele IT For the past few years IT Services has run a disaster recovery exercise on the central IT service. ​ This year we will be conducting tests on two separate  Saturdays: 9th June 2018 and 14th July 2018 . Each day will commence at 07:00 and continue until the early evening. ​ This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss. ​ ​ ​Please see below the list of services which will be at out of action or affected during the day Services which will be out of action on June 9th: Staff and student printing Lecture capture system administration and playback, scheduled recordings will still take place if scheduled before the 9th June Some commercial and business systems External access to Keele systems via the VPN Some local S: drive and network filestore ​​ ​ (Directorates, Primary Care, 50% of taught students)​  Some disruption to PC logins in Labs or O...

Saturday maintenance work 15 July 2017 (Keele University)

We have been made aware of the following Keele IT maintenance that may affect computer access: "This note concerns the second set of tests to be conducted on Saturday July 15th. Some disruption will be experienced between 07:00 and the early evening. On July 15th these systems should continue to function: Google mail and associated GSuite features KLE SCIMS and eVision Staff and student printing Keele People Eduroam and visitor wifi University web site Library systems including self-issue devices Campus telephones Any externally hosted systems Some local S: drive and network filestore Services which will be out of action on July 15th: Some local S: drive and network filestore Some commercial and business systems Some disruption to PC logins There may be some temporary disruption during these days as services switch over. IT:Connect will be open in the [Campus] Library on the day if there are any enquiries. In addition we will use Twitter on the day using @keelesystems. If you wi...

Saturday maintenance work 10th June 2017 (Keele University)

We have been made aware of the following Keele IT maintenance that may affect computer access: " Saturday is a data centre maintenance day. During the day one of our data centre will have its electrical systems inspected and we will be testing our disaster recovery procedures. The KLE and SCIMS are expected to continue working but you may experience occasional slow responses as your web browser is redirected to the resilient services. Student and staff access to PCs, S: and network drives may be affected as half of the filestore systems will be unavailable during the testing."

Advance Notice - disruption to printing services Saturday 21st January

Customers will not be able to print from the Keele University PCs, due to an IT systems upgrade on Saturday 21st January. We anticipate printing services will resume later on Saturday, once IT confirm that the update is complete. In the meantime: if you need to print – save items to a memory stick and bring it to the library counter.  Library staff will print the items and take payment at the till.

Reminder: Keele IT disruption Saturday 18th July

Keele IT Services will be running a disaster recovery exercise on the central IT facilities on Saturday July 18th, starting at approximately 08:30 am and continuing until the early evening. This will impact on Keele IT services within the Health Library and the IT suite.  The library management system will not be available thus there will be a manual system in operation. You can contact Keele IT  here . Apologies for any inconvenience caused.

Keele IT disruption Saturday 18th July

Keele IT Services will be running a disaster recovery exercise on the central IT facilities on Saturday July 18th, starting at approximately 08:30 am and continuing until the early evening. This will impact on Keele IT services within the Health Library and the IT suite.  The library management system will not be available thus there will be a manual system in operation. You can contact Keele IT here . Apologies for any inconvenience caused.

Borrow a Laptop at the Health Library

You can now borrow a laptop from the Health Library: Work in the rotunda Work in the silent study area Take with you to a meeting You will need your library card and a Keele IT login for wifi access; NHS users need to request a temporary login. All laptops need to be returned at least 1 hour before the library closing time.