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Automatic Renewal of Library Items

The new Library Management System will now automatically renew your loaned items. How will I know? You won’t be automatically informed that your items have been renewed. However you can log in to your account to check. You will also be sent a monthly status report (via email) confirming the status of your library account and loans. If an item has not been renewed then you will be informed via email. What could stop a renewal? Your borrowed item may not be renewed if… It has been requested by another user Your account is more than £10 in deficit Your library membership is due to expire. There are a small number of membership types who are not eligible for automatic renewals.

Use Google Chrome to access Library Search

We advise our NHS-based users to use the Google Chrome internet browser to access our online resources. In particular please use Google Chrome when trying to access the new Library Search system to search for library items or to log on to your library account.

Remember, remember to renew your books

Remember to renew your books on time. It’s easy to do. You can renew any items you have by: bringing the items and your Library Card to the counter bringing just your Library Card to the counter telephoning us - at the Health Library, have your Library Card with you, during opening hours telephoning us - using the automated service, have your Library Card with you, available outside opening hours online - login to view your Library Account and renew your items You can renew your items as many times as you like, as long as no one else has requested it. If someone else has requested an item you have borrowed you need to return it to the library by the due date. Renew on time: avoid a fine.

Automated Renewals Service available

You can now renew your library loans via an automated telephone service. Call the renewals number 01782 733230. Available 24 hours a day, 7 days a week. Use either your Keele card number or your NHS library barcode number; you’ll need to add a # at the end. You can list your loans, renew them, as well as learn of any other information about your library account.

Renewal Login Screen Updated

Campus library have updated the login page that you use to login to your library account to renew your books. Screen-shot of Updated Login Page Keele University staff and students should use the boxes on the left and should enter their computer username and password. Our NHS users should use the boxes on the right and should still use their name and library card number. If anyone experiences any problems please let Campus library or the Health Library know.

Having problems renewing your books?

We have noticed that some students are experiencing problems renewing their library books online. Please telephone the library renewals line on 01782 679577 and we will renew them for you, if possible. Can all staff and students who are borrowing books over the Summer vacation please note that items may still be recalled by other borrowers and you should have a contingency plan for returning your items.

Catalogue Login Screen Updated

The login screen to access your library record has been updated. There is now a single set of boxes which can deal with any type of card number. This should make it easier for you to login to renew loans or reserve books, while also freeing things up for us to make further improvements. Catalogue Login Screen

Note to all returning medical students

The library has now started issuing items to Medical Students over the summer holidays. Please note that all books are still subject to recall if there is a waiting list. It is best not to take items with you if planning to travel any great distance, in order to prevent complications and accruing fines if items are recalled. All recall notices are sent to your Keele email address. Please remember to check you email on a regular basis. To benefit from the extended loan, please renew items either by calling the library on (01782) 556577 or by visiting the library in person. Medical students can not currently use the online renewal services for extending loan periods.