Health Library News

 Communicating effectively with your patients is an important aspect of your healthcare job. Understanding the health literacy of your patients is elemental in supporting their healthcare needs and ensuring good healthcare outcomes. Do you get it right? South Tyneside and Sunderland NHS Foundation Trust have produced some videos to demonstrate how the teach back and chunk and check techniques can help you to communicate effectively with your patients. Phone call example Pharmacy example Directions example For more help developing patient information check out our etutorial 10 steps to creating patient information.

 Improve communication with your patients to improve their health outcomes. Book your place on our Health Literacy Awareness course to learn more. This session, accredited by the Royal Society for Public Health UK (RSPH), aims to: introduce you to the concept of health literacy; consider the impact low health literacy can have on your work, your patients, and the NHS; and explore practical methods that can be used to help improve health literacy and the patient experience. It is a 1 hour interactive session delivered online.  Dates available: Monday 27th April 10:00am Tuesday 19th May 12:00pm Monday 29th June 10:00am To book: email Jonathan Hutchins at jonathan.hutchins2@uhnm.nhs.uk

  Want to improve your communication skills with your patients? Are you aware of the role low literacy or numeracy can have in impacting if the health information you are providing to patients is understood? Want to e xplore practical methods that can be used to help improve health literacy and the patient experience?   The Health Library is offering a range of training sessions around Health Literacy Awareness.   Sessions: To book onto a session:  email debbie.wyatt@uhnm.nhs.uk Tuesday 30 th  September 2025, 10 am – 11 am, via MS Teams Monday 27 th  October 2025, 2 pm – 3 pm, via MS Teams Friday 28 th  November 2025, 12 pm – 1 pm, via MS Teams You will need a microphone and camera (please don't attend on a mobile phone).

  Want to improve your communication skills with your patients? Are you aware of the role low literacy or numeracy can have in impacting if the health information you are providing to patients is understood?   The Health Library is offering a range of training sessions around Health Literacy Awareness.   Aims of the session: -        Introduce you to the concept of health literacy. -        Consider the impact low health literacy can have on your work, your patients and the NHS. -        Explore practical methods that can be used to help improve health literacy and the patient experience.   Sessions: To book onto a session, email debbie.wyatt@uhnm.nhs.uk Tuesday 29 th April 2025, 1 pm – 2 pm, via MS Teams Friday 30 th May 2025, 10 am – 11 am, via MS Teams Monday 30 th June 2025, 12 pm – 1 pm, via MS Teams Sessions are accredited by the Royal Society of P...

If you missed any of our Tweets or Facebook posts during Health Information week, here are the highlights: Help your patients discover good quality health information; helping them stay healthy, manage illnesses effectively, and accomplish a better quality of life. Everyone benefits from good quality health information. Video and poster: Don't know what to believe? Think: Who? What? Where? Don't know what to believe? Think .. Who? What? Where? poster. Leaflet to support your patients to find the right information online . We put together this leaflet. The leaflet is available in the patient information library on the UHNM intranet.  Searching for good quality health information using the internet  leaflet Mood lifting books - ten books chosen by NHS staff for you to read to uplift your mood.  The books are available at Health Library at County and can be requested for collection from either Health Library at Royal Stoke or Health Library at County. Check out other online...

 Congratulations to the Hearing and Balance Clinic @UHNM_NHS you have won this prize!! Enjoy! The patient information leaflets you created were fantastic 😀 Thank you our judges Becci (PALS),  Emily (Comms), Liz @CountyHealthLib and Lindsay @CECLibrary and those who entered 👏 #HIW2021

  Health Information week is a national campaign promoting high quality health information for a better quality of life – learn more at your Health Library.  Our patients benefit from quality health information. They:  feel informed, confident and empowered rather than overwhelmed and fearful  are more likely to follow treatment, reducing costs and reducing complaints  have stronger partnerships with you and the team and an increased understanding of their health  We are running a competition to highlight the good quality information you give to your patients. You could have prepared the information yourselves, or it could be information you give clear direction to. The format can be whatever works best in your context (but we do love a good display!)  We will be looking for:  Simple easy to understand information with minimal or no jargon  Is the information using an evidence base?  Does the information come from or does it reference a ...

Health Information Week is an annual campaign to improve access to health information. Staff from local authorities, public libraries, NHS, voluntary sector, independent information and advice centres have all been working together to make their health resources more available to the public. In most areas your local libraries and information centres will have extra health information available, leaflets for you to take away or sessions to show you how to use the computer to find good quality health information. For more information about Health Information week, please visit the Knowledge for Healthcare Website: http://kfh.libraryservices.nhs.uk/patient-and-public-information/health-information-week/ RELATED HEALTH LIBRARY RESOURCES    For anyone studying the importance of improving access to health information, the Health Library offers numerous resources related to the subject. In the lists below you’ll find our most popular items, information on materials recentl...

Places are going fast for the Health Literacy C onference on 20th June 2014 at Keele Hall. Further information can be found on the UK Health Literacy Group’s website or contact Sue Weir (s.weir@keele.ac.uk) for details.

From our colleague at the Stoke Public Health Improvement Service : Book now for this 1-day conference in Health Literacy on 20th June 2014 at Keele Hall, Staffordshire. Places are rapidly filling up so early booking is recommended. Health literacy is a national priority in public health and health inequalities - and of key interest to clinicians, researchers and the general public alike. We have plenary sessions from national and international health literacy experts, including Professor Michael Wolf (Northwestern University, Chicago) Dr Kristine Sorensen (Maastricht University) Prof Gill Rowlands (Kings College, London) who will present their view on the current evidence, impact and future implications of Health Literacy Research on Healthy Living, from their respective international perspectives of the US, Europe and the UK. Further information can be found on the UK Health Literacy Group’s website or contact Sue Weir (s.weir@keele.ac.uk) for details. Co...