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IMPORTANT - IT Services Disruption (Disaster Recovery Day) Saturday 14th July 2018

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Important message from Keele IT Services
For the past few years IT Services has run a disaster recovery exercise on the central IT service. ​
This year we will be conducting tests on two separate Saturdays: 9th June 2018 and 14th July 2018. Each day will commence at 07:00 and continue until the early evening.
​
This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss.
​Please see below the list of services which will be at out of action or affected during the day

Services which will be out of action on 14th July:
  • Keele People
  • Lecture capture systems
  • Some commercial and business systems
  • External access to Keele systems via the VPN
  • Some local S: drive and network filestore
    ​ (Humanities, Natural Sciences, Health exc. Primary Care both staff/research postgrads, 50% of taught student) ​
  • Some disruption to PC logins in Labs or Offices
  • Topdesk - servicedesk.keele.ac.uk
  • ​Remote Apps​
  • Library Self Service
​​
The following services may be affected sometime during the day
  • Google mail and associated GSuite features
  • KLE
  • SCIMS and eVision
  • Staff and student printing
  • Enquiry Management (Topdesk)
  • Eduroam and visitor wifi
  • University web site
  • Campus telephones
  • Any externally hosted systems
  • Access to network filestore (s:drive)
There may be some temporary disruption during these days as services switch over ​during early evening when both the KLE and SCIMS will be at risk for a period of 20-30 minutes.

IT:Connect will be open in the [CAMPUS] Library on each day between 9 am - 12noon and 2 pm - 5 pm if there are any urgent enquiries please contact them on 01782 733636 or alternatively please email it.service@keele.ac.uk, you will also be able to contact them via twitter @KeeleUni_IT.
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