Health Library News

 Apologies, there will be some disruption in the Health Library today whilst new furniture is being assembled. Silent study - will be closed today Printer room - will be closed today. NHS computers and printer will not be available today. Keele printer will not be available today.  Training room Keele network - please collect Keele printing from the main IT suite printer.

 The NHS printer is back in business in super quick time. Normal service resumed.

 The NHS printer, connected to the NHS network in the Health Library, is currently out of order. There is no printing available directly from the NHS network. What can you do? Save your print items to your network workspace as digital documents using " print to PDF " If you are a library member you can request a temporary Keele login to access the Keele network and print to the Keele printer. You'll need to pay for printing here via your library card. Note you may need to send your print items to your email to be able to pick them up from the Keele network. Ask staff at the library counter to see if they can assist further. You will need to pay for any printing completed by staff. Please ensure that you maintain confidentiality of any necessary data. We apologise for any inconvenience caused and we'll let you know when the printer is up and running again.

Printing services are now back up and running in the IT Suite (CEC).

Customers will not be able to print from the Keele University PCs, due to an IT systems upgrade on Saturday 21st January. We anticipate printing services will resume later on Saturday, once IT confirm that the update is complete. In the meantime: if you need to print – save items to a memory stick and bring it to the library counter.  Library staff will print the items and take payment at the till.

Keele users can now use the new printing system in the IT suite: You will need to have a new Keele card, issued after 1st August. You will need to have added sufficient credit to your card. Please ask at your school or the CEC reception about new Keele cards.  You can add credit to your Keele card online .  Please see Keele IT if you have any problems. Photo of Keele Print Station Note: there is still no NHS printing available via the Keele network. Please ask at the counter.

Printing facilities are not currently available via the Keele network in the IT suite at the Health Library. This is occurring while the new Keele cards and printing software are being aligned. Add your printable items to a memory stick, bring to the counter, a library staff member will print your items, you can pay in cash or by credit/debit card.

There will be no card loading machines available to add credit to Keele or NHS Library cards (to pay for printing and photocopying) after Friday 29 th July. If you require any printing or photocopying and do not have sufficient funds on your card: Add your printable items to a memory stick, bring to the counter, a staff member will print your items, you can pay in cash or by credit/debit card. Bring your photocopying to the counter, a staff member will photocopy your items, you can pay in cash or by credit/debit card. Keele users can add credit to their Keele card online via the Keele Card web page .

Due to a serious cabling problem, there are currently no network services to the Health Library. This means that there is no wi-fi, no printing, no photocopying, and the student PCs aren't working. The Library is currently working off-line, so limited issue and return facilities are available via the Library counter only. The catalogue remains available externally and renewals may be done online. We are awaiting word on when the problem will be fixed. Our apologies for any inconvenience.

Two new printers have been installed in the IT suite at the Clinical Education Centre. Please be aware: Both printers are colour printers – you no longer need to select which printer you need Printing charges for black / white is now 4p per page You can now print double-sided – check the options in the printer properties before sending the print Note that the default option is to print in colour – you will need to select black/white in the printer properties before sending the print Printing charges for colour is still 14p per page You release your print to the printer from the 3 release stations as before. Please check the costs are what you expect before you do.

Keele students and staff can now top-up their Keele cards online via the Keele University website   You can use your Keele card to pay for printing and photocopying at the Health Library. There are still re-loader machines in the photocopying room if you want to use cash or your credit / debit card.

There will be some disruption to IT services during Wednesday 18 th July and Sunday 21 st July as IT complete some maintenance issues. This will affect library counter services and access to the website as well as the IT facilities in the IT suite including access to email, VLE, printing, scanning, and photocopying. Apologies for any inconvenience caused.

The EMOS payment system to pay for printing and photocopying will end at the end of this week - end of June. Please use up your credits now. Keele users - switch to using your Keele card. NHS users - update your Library card to allow you to use it for printing and photocopying payments.

EMOS printing / photocopying will no longer be available after 30th June . Please make sure that you use your credits by that date. You can get a refund for credit on working EMOS cards up to 5th October. All Keele users should switch to using their Keele cards for printing / photocopying as soon as possible. Remember that you can top up your Keele card via the reloader machines in the photocopying room – cash machine and debit/ credit machine NHS users can update their membership card so that it can be used to pay for printing (on the Keele network) and photocopying. You can then top up your membership card using the reloader machines in the photocopying room.

We now have a Keele card cash reloading machine. You can add credit to your Keele card using cash. There is a minimum of 50p. Note that the machine does not give change. The reloader is available in the Photocopier Room. Remember that we also have a reloader that you can use with your credit / debit card. Keele University will soon be implementing a new printing / photocopying strategy. Keep a look out for more news later. Because of the new printing / photocopying strategy we will be removing the use of EMOS print / photocopy cards shortly. All Keele users are advised to switch to using their Keele cards. Otherwise please keep an eye on the EMOS credits that you have available and ensure you use up those you have. We have an EMOS machine at the counter if you want to check what credit you have got left. More news will be released about printing changes later.