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Showing posts with the label IT Suite

Keele Walk-in Access for NHS Library Members

NHS staff who join the Health Library are eligible to request a temporary login to the Keele University network. This will allow you to access Keele networked resources, including Keele subscribed journals and databases, via the IT suite. You will also be able to access the Keele WIFI available in the Clinical Education Centre and some parts of the Royal Stoke Hospital. Bring your library card to the Health Library counter and sign for a temporary login.

New Scanning Equipment

The method for scanning your documents has now changed. Please now use the multi-functional devices (MFDs) in the IT suite – basically the large printers – to scan items. Complete instructions are available by the machines. The machine will now scan your item and email it to you. If you are a Keele user it will be emailed automatically to your Keele email address. If you are an NHS user you will need to type in the email address that you want the item to be sent to. The flatbed scanner has been removed.

IT Suite closed for maintenance

The IT suite next to the library will be closed for maintenance from Monday 14th August. Hopefully it will be available again before Friday 18th August. This is so that painting can be completed. The IT training room will be made available where possible to allow staff and students to access computers on the Keele network. Note, however: there will be NO access to the NHS network there will be NO self-service printing, please add your documents to a memory stick and then bring this to the counter where staff can print out for you Note that Keele students can use the IT facilities available at Campus. Apologies for the inconvenience caused.

Advance Notice - disruption to printing services Saturday 21st January

Customers will not be able to print from the Keele University PCs, due to an IT systems upgrade on Saturday 21st January. We anticipate printing services will resume later on Saturday, once IT confirm that the update is complete. In the meantime: if you need to print – save items to a memory stick and bring it to the library counter.  Library staff will print the items and take payment at the till.

Accessing IT Facilities via the Health Library

There are a range of IT facilities that you can access via the Health Library. In the IT suite: Keele networked PCs NHS networked PCs Printing – payment required on the Keele network; free on the NHS network Scanner In the Health Library: Photocopying – pay for photocopying with cash or via your Library / Keele card Desktop power plugs for IT equipment Keele WIFI NHS users can access the Keele network by requesting a temporary Keele login. You will need to be a library member; bring your card to the main library counter to make a request. Photos of IT facilities

New Keele Printing in the IT Suite

Keele users can now use the new printing system in the IT suite: You will need to have a new Keele card, issued after 1st August. You will need to have added sufficient credit to your card. Please ask at your school or the CEC reception about new Keele cards.  You can add credit to your Keele card online .  Please see Keele IT if you have any problems. Photo of Keele Print Station Note: there is still no NHS printing available via the Keele network. Please ask at the counter.

No Printing over the Keele Network

Printing facilities are not currently available via the Keele network in the IT suite at the Health Library. This is occurring while the new Keele cards and printing software are being aligned. Add your printable items to a memory stick, bring to the counter, a library staff member will print your items, you can pay in cash or by credit/debit card.

Our website can help - IT Facilities

If you want to use a computer at the Health Library check out the facilities available via our IT facilities web page .

Reminder: Keele IT disruption Saturday 18th July

Keele IT Services will be running a disaster recovery exercise on the central IT facilities on Saturday July 18th, starting at approximately 08:30 am and continuing until the early evening. This will impact on Keele IT services within the Health Library and the IT suite.  The library management system will not be available thus there will be a manual system in operation. You can contact Keele IT  here . Apologies for any inconvenience caused.

Keele IT disruption Saturday 18th July

Keele IT Services will be running a disaster recovery exercise on the central IT facilities on Saturday July 18th, starting at approximately 08:30 am and continuing until the early evening. This will impact on Keele IT services within the Health Library and the IT suite.  The library management system will not be available thus there will be a manual system in operation. You can contact Keele IT here . Apologies for any inconvenience caused.

New Keele IT Conditions of Use

Keele University have revised their IT Conditions of Use . These apply to all Keele University staff and students as well as any of our NHS users who use the Walk-in Access at the Health Library – ie a temporary Keele network username / password. There is also a set of guidelines which can help you. All users of the Keele network should take the time to familiarise themselves with the new requirements.

The Scanner is back!

IT have installed a new scanner in the IT suite, so scanning facilities are back to normal. You will need to log on to the attached PC using your Keele computer username / password. NHS members can request a temporary login to allow them to use the scanner. Ask at the counter (you will need your library card).

New printers in the IT suite

Two new printers have been installed in the IT suite at the Clinical Education Centre. Please be aware: Both printers are colour printers – you no longer need to select which printer you need Printing charges for black / white is now 4p per page You can now print double-sided – check the options in the printer properties before sending the print Note that the default option is to print in colour – you will need to select black/white in the printer properties before sending the print Printing charges for colour is still 14p per page You release your print to the printer from the 3 release stations as before. Please check the costs are what you expect before you do.