Health Library News

  We are now cashless at the Health Library. If you need to pay any library charges or purchase anything at the counter we now only take credit / debit card payments. You don't need to visit the library to pay your overdue charges. The Health Library also offers you the option of paying any library charges online via the Keele University online store. Both Keele University members and NHS staff members can use the Keele University online store. Please see our website for more details on paying library charges and instructions on how to use the Keele University online store.

Are the first 4 digits of your library card barcode 5000 5080 5501 5502 5608? If so your card needs to be replaced, in readiness for the introduction of swipecard access during evening and weekend opening hours from Spring 2012. This will provide greater security for customers using the library at these times. Please visit the Health Library, before 24th February, at any time during opening hours with your existing library card in order to receive your new card.

We are delighted to announce that the Health Library is now able to take payments at the Counter by debit card, credit card, or Keele Card.

The Health Library is now offering a laminating service. Charges as follows: 20p per A4 sheet 50p per A3 sheet Please ask at the counter for further information.

Following a decision by Library Advisory Group, from 1 August 2009 members of the University requesting Inter-Library Loans from the British Library will be required to pay the full cost of these requests. There is no change is service for NHS employees.

This is a reminder that due to rising costs, from 1st January 2009, inter-library requests will be increasing to £2.00 each. There will also be an additional £2.00 charge per each loan renewal. This price increase is necessary due to the continued rise in inter-library request costs. This is the first increase in charges since the current £1 charge was introduced over a decade ago. The Health Library will continue to heavily subsidise the full cost of each request.

From 1st January 2009 inter-library requests will be increasing to £2.00 each. There will also be an additional £2.00 charge per each loan renewal. This price increase is necessary due to the continued rise in inter-library request costs. This is the first increase in charges since the current £1 charge was introduced over a decade ago. The Health Library will continue to heavily subsidise the full cost of each request.

Due to the increasing demands on the service and budget restraints, a new fee will be introduced for the renewal of interlibrary loans borrowed from the British Library. A couple of years ago the British Library started to charge for renewing loans £3.10 per renewal, which up until now the Library has managed to cover. A subsidised fee will be introduced of £1.00 per item per renewal. The ILL team will add this as a manual fee to the appropriate library record once confirmation of the renewal has been received by the British Library.

Due to the number of uncollected article requests, the library will now require full payment for interlibrary loans at the time of ordering. The interlibrary loans system is a subsidised service. It has always been the written policy of the library to charge upfront for requests, but abuse of the system now means that the policy will now need to be enforced. Urgent requests will still be accepted by fax, phone or online submission, with payment on collection. Refunds will be provided for items that prove to be unobtainable. All uncollected or unpaid requests will be charged against the appropriate library record and may lead to a withdrawal of the service in the future.