Health Library News

There will be some disruption in the Health Library on Saturday, 8th February, from early morning, possibly extending into the afternoon. This is so that essential lighting works may be completed in the Rotunda. Apologies for any inconvenience.

The electrical fault in the CEC has now been fixed - in double-quick time. All PCs should be working normally. Apologies for any inconvenience.

Please be advised that an electrical fault in the CEC has rendered a significant number of the computers in the IT Suite (GF45a) and the IT Training Room (GF45b) out of action. The problem has been reported and we are awaiting resolution by UHNM Estates. 

There will be considerable disruption in the Health Library on Saturday, 1st February, from early morning, possibly extending into the afternoon. This is so that essential lighting works may be completed in the Rotunda. Apologies for any inconvenience.

KCOM (for UHNM IT) are undertaking maintenance on the network in the CEC on 19th and 20th Dec between 8 am and 12 noon. At some point for a couple of minutes: each PC [staff and customer, NHS & Keele] will lose network connection each phone, including ongoing calls, will cut out and reboot self-service unit will be affected Health Library till will be affected We apologise for any inconvenience caused.

IT will be undertaking some essential server maintenance on the Health Library Forms platform on Tuesday 15th October, from 8:00 pm for up to 2 hours.  During this time the Health Library online forms will be unavailable. Apologies for any inconvenience caused.

From Keele IT : Due to essential IT maintenance taking place this Saturday (20 July), all IT systems are subject to potential disruption throughout the day.  Work is being carried out to upgrade operating systems and servers all day on Saturday, and unfortunately IT Services cannot guarantee that University systems hosted by these servers will be available.  This work could affect all systems used across the University, including (but not limited to) the finance system, Keele People, SCIMS, Blackboard, Gmail, and TopDesk.  Maintenance on Blackboard will begin on Friday, so disruption is likely to begin from 10pm on Friday. Maintenance on other systems will begin around 6am on Saturday. The work is being completed on a Saturday in order to cause minimal disruption to our staff and students.  IT Services does however apologise if you are affected by systems being unavailable due to this maintenance.  All systems should be back up and running from Sunday morning.

Important message from Keele IT Services For the past few years IT Services has run a disaster recovery exercise on the central IT service. ​ This year we will be conducting tests on two separate  Saturdays: 9th June 2018 and 14th July 2018 . Each day will commence at 07:00 and continue until the early evening. ​ This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss. ​Please see below the list of services which will be at out of action or affected during the day Services which will be out of action on 14th July: Keele People Lecture capture systems Some commercial and business systems External access to Keele systems via the VPN Some local S: drive and network filestore ​ (Humanities, Natural Sciences, Health exc. Primary Care both staff/research postgrads, 50% of taught student) ​ Some disruption to PC logins in Labs or Offices Topdesk -  servicedesk.keele.ac.uk ​Remote...

Important message from Keele IT For the past few years IT Services has run a disaster recovery exercise on the central IT service. ​ This year we will be conducting tests on two separate  Saturdays: 9th June 2018 and 14th July 2018 . Each day will commence at 07:00 and continue until the early evening. ​ This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss. ​ ​ ​Please see below the list of services which will be at out of action or affected during the day Services which will be out of action on June 9th: Staff and student printing Lecture capture system administration and playback, scheduled recordings will still take place if scheduled before the 9th June Some commercial and business systems External access to Keele systems via the VPN Some local S: drive and network filestore ​​ ​ (Directorates, Primary Care, 50% of taught students)​  Some disruption to PC logins in Labs or O...

On Saturday 14 April 2018 Athens/ Eduserv will be carrying out essential maintenance affecting all administrative functions and some end-user/patron services. More details around exact timing will be added to the  status page  in due course.  OpenAthens administration and user functions: The administration area will be unavailable for up to three hours. OpenAthens users will be unable to: register for a new account; reset their password; change their email address; activate their account. The sign-on service should not be affected but considered ‘at-risk’ for the duration of the maintenance period. Access to the administration area will be re-enabled at the earliest opportunity but account list / search features will be unavailable for up to a further six hours. Apologies for any inconvenience caused.

Ovid will be carrying out maintenance of their services over the next few days: Thursday 24th August Saturday 26th August Monday 28th August This may impact on access to our Ovid resources for short periods, in particular: Joanna Briggs Institute (JBI) database eJournals hosted by Ovid Apologies for any inconvenience caused.

The painters have finished and the IT suite is now available for use.

The IT suite next to the library will be closed for maintenance from Monday 14th August. Hopefully it will be available again before Friday 18th August. This is so that painting can be completed. The IT training room will be made available where possible to allow staff and students to access computers on the Keele network. Note, however: there will be NO access to the NHS network there will be NO self-service printing, please add your documents to a memory stick and then bring this to the counter where staff can print out for you Note that Keele students can use the IT facilities available at Campus. Apologies for the inconvenience caused.

We have been made aware of the following Keele IT maintenance that may affect computer access: "This note concerns the second set of tests to be conducted on Saturday July 15th. Some disruption will be experienced between 07:00 and the early evening. On July 15th these systems should continue to function: Google mail and associated GSuite features KLE SCIMS and eVision Staff and student printing Keele People Eduroam and visitor wifi University web site Library systems including self-issue devices Campus telephones Any externally hosted systems Some local S: drive and network filestore Services which will be out of action on July 15th: Some local S: drive and network filestore Some commercial and business systems Some disruption to PC logins There may be some temporary disruption during these days as services switch over. IT:Connect will be open in the [Campus] Library on the day if there are any enquiries. In addition we will use Twitter on the day using @keelesystems. If you wi...

We have been made aware of the following Keele IT maintenance that may affect computer access: " Saturday is a data centre maintenance day. During the day one of our data centre will have its electrical systems inspected and we will be testing our disaster recovery procedures. The KLE and SCIMS are expected to continue working but you may experience occasional slow responses as your web browser is redirected to the resilient services. Student and staff access to PCs, S: and network drives may be affected as half of the filestore systems will be unavailable during the testing."

We have received news that e-Learning for Healthcare will be unavailable Thursday 18th May between 8 am and 12 noon as follows: ________________________________________ We have (...) planned some system downtime to increase the capacity of our servers.  The downtime is scheduled for Thursday 18 May 2017 between 8am and 12noon. The e-LfH Hub and the e-LfH website will be unavailable during this time.  NHS Trusts colleagues who access our content on their own systems via an AICC link will also be unable to access e-learning programmes.  If you have any concerns or questions about this short period of downtime please email: support@e-lfh.org.uk .  Please share this notification with colleagues who may be affected. We hope you continue to explore e-LfH to access more of our free e-learning programmes. For regular updates about e-LfH content please follow us on Twitter: @HEE_TEL ___________________________________________________

The following statement has been issued by Keele IT: ***** Once a year IT Services test our ability to recover from a major disaster by switching off the data centres and checking that the systems can be recovered. Our Disaster Recovery event will be taking place from 08:00 until approximately 18:30 on Saturday 16th July 2016. What does this mean for staff and students? On Saturday 16th July, access to IT systems, whether on or off campus will be affected. Access to SCIMS, KLE, eVision will be affected for part or all of the day. If you are on campus then telephones, wifi and network connections in offices, IT Suite or Labs will be affected for part or all of the day. If you access services from RSUH campus including the internet, library system and Eduroam then there will be disruption to these services between 8.00 am and 2.00 pm on Saturday. Access to Keele Web Pages, Internet, Google Mail and Apps may suffer some minor disruption but should be available all d...

Message from HDAS: We will be conducting essential service maintenance on Tuesday 28th June 2016 during the evening. Current HDAS will continue to be available, however any new saved searches created after 5pm may not be available after the work is complete.  Saved searches in current HDAS will be available again from Wednesday morning.  Please accept our apologies for any inconvenience this may cause.

We have been informed that there will be some disruption of the telephone system, 18th & 19th June, due to maintenance work. You may experience some problems getting in touch. It should only be of short duration. If you have problems please try again later in the day.

Maintenance will be carried out Tuesday 30th June 7:00-9:00am by Eduserv / Athens. This may affect NHS Athens access during this time. Apologies for any inconvenience caused.