IMPORTANT - IT Services Disruption (Disaster Recovery Day) Saturday 9th June 2018

Important message from Keele IT

For the past few years IT Services has run a disaster recovery exercise on the central IT service.

This year we will be conducting tests on two separate Saturdays: 9th June 2018 and 14th July 2018. Each day will commence at 07:00 and continue until the early evening.

This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss.

Please see below the list of services which will be at out of action or affected during the day

Services which will be out of action on June 9th:

Staff and student printing
Lecture capture system administration and playback, scheduled recordings will still take place if scheduled before the 9th June
Some commercial and business systems
External access to Keele systems via the VPN
Some local S: drive and network filestore

(Directorates, Primary Care, 50% of taught students)
Some disruption to PC logins in Labs or Offices
Eduroam Services at Newcastle Library

The following services may be affected

sometime

during the day

Google mail and associated GSuite features
KLE
SCIMS and eVision
Keele People
Enquiry management (Topdesk)
Eduroam and visitor wifi
University website
Campus telephones
Any externally hosted systems
Some local S: drive and network filestore
Printing
Topdesk - servicedesk.keele.ac.uk

There may be some temporary disruption during these days as services switch over

during early evening when

both the KLE and SCIMS will be at risk for a period of 20-30 minutes.

IT:Connect will be open in the [CAMPUS] Library on each day between 9 am - 12noon and 2 pm - 5 pm if there are any urgent enquiries please contact them on 01782 733636 or alternatively please email it.service@keele.ac.uk, you will also be able to contact them via twitter @KeeleUni_IT.

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