Thursday, May 05, 2016

UHNM email changes – the impact on access to online resources

University Hospitals of North Midlands have changed their email address structure. Thus our UHNM users will find that their uhns email addresses have now become uhnm email addresses.

As I understand it emails with your old address will still be received at your new address but presumable at some point in the future this will be changed.

Unfortunately there is no way for us to globally update users email addresses on our eresource-related systems.

How might this impact on your access to online resources?

NHS Athens
Your NHS Athens account will be listed with the email address that you registered with. You need to update this to your new uhnm email address. Log on to your account and click the change email address option on the left-hand-side.

Athens will email you to remind you to renew your username prior to it expiring. If Athens does not have your active address you may miss the reminder and your username could expire, so preventing you from accessing resources.
If you need to reset your password, you will be emailed with a link which if not sent to the correct email address for you to action, will again prevent you from accessing resources.

Clinical Key
If you have activated your account within Clinical Key using your uhns email address you need to update this to your new email address. Log in to Clinical Key, click your name in the top-right, select settings from the list of drop-down options and update your email address.

Other Databases

HDAS – if you use HDAS Alerts you will need to amend the alerts to send them to your new email address.

Current Awareness Alerts – probably the easiest way to do this is to unsubscribe from the old email address and re-subscribe using your new email address.

eJournal Updates / Bulletins
You may have signed-up to receive individual journal updates or eTOCS (electronic table of contents). There are probably 2 options here, depending how you set up your updates:

  • Logon to the particular title and update your account details with your new email address
  • Unsubscribe from the eTOC and then re-subscribe using your new email address

There may be many more instances that will be affected – you just need to be aware of the issue if you notice that you don’t receive information you were receiving before.

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