A new target has been set to reduce patient waiting times to a maximum of 18 weeks by December 2008. To help achieve this, the End Waiting, Change Lives website provides a 5 step guide on how to improve waiting times. The site contains information on waiting time statistics, case studies from across England and information for patients.
Additional resources can be found at the No Delay Achiever website which offers a 7 step guide to improving patient experience. Details on how to obtain your free 18 week patient pathway planning wheel can be found here.