We know that getting to the full-text of an article can sometimes throw up unexpected errors. The complicated nature of multiple resources all linking together means that there are a lot of moving parts that all need to work together seamlessly.
Here are some of the common issues that we come across:
Too many results returned on the NHS Knowledge & Library Hub
The NHS Hub can return thousands of items from a search. Use the filter options on the results page to focus your results and get the article you need.
- Read our blog post for more info: Focus search results using filters on the NHS Knowledge & Library Hub
ePub ahead of Print availability
ePub ahead of print refers to articles that are published ahead of the next expected issue. There can be problems with their availability.
- Read our blog post for more info: ePub ahead of print
Problems accessing NHS Resources on the Keele Network
We know that some of our NHS users also use the Keele network. We have encountered problems with some NHS resources which are affected by the network. There are steps you can take to try to work round this issue.
- Read our blog post for more info: Accessing NHS resources on the Keele network
Browzine article not found on platform error
We have noticed that an error can occur when new journal issues are released. Whilst very frustrating, this is temporary and short-lived.
- Read our blog post for more info: Browzine article not found on platform error
Working with multiple resources from multiple organisations
We usually advise you to make the most of all the resources that are available to you; whether from the NHS, a university or a society. You need to be aware that there are some complications you will need to work around if doing this.
- Read our blog post for more info: Working with multiple resources from multiple organisations
Need more help?
- Get the 5 tools to help you to access full-text articles quickly
- Contact the Health Library if you encounter any problems getting to the full-text of the article you need.
Comments
Post a Comment