Health Library News

A new target has been set to reduce patient waiting times to a maximum of 18 weeks by December 2008. To help achieve this, the End Waiting, Change Lives website provides a 5 step guide on how to improve waiting times. The site contains information on waiting time statistics, case studies from across England and information for patients. Additional resources can be found at the No Delay Achiever website which offers a 7 step guide to improving patient experience. Details on how to obtain your free 18 week patient pathway planning wheel can be found here .

Please be aware that it is Keele policy that all outstanding library fines are cleared prior to the start of the new academic year on 29th September. No new items can be issues or renewed until all monies owing have been paid. Note that from the week beginning 8th September if you wish to renew any items, they should be brought back to the library in person. The change over from vacation time to term time on the library issue system requires that library staff must manually return and re-issue books in order to renew them. As all books borrowed by Keele students are due either on the 29th or 30th September, it may be advisable to bring all renewals in prior to these dates to avoid lengthy queues.