Important message from Keele IT Services
The following services may be affected sometime during the day
For the past few years IT Services has run a disaster recovery exercise on the central IT service.
This year we will be conducting tests on two separate Saturdays: 9th June 2018 and 14th July 2018. Each day will commence at 07:00 and continue until the early evening.
This year we will be conducting tests on two separate Saturdays: 9th June 2018 and 14th July 2018. Each day will commence at 07:00 and continue until the early evening.
This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss.
Please see below the list of services which will be at out of action or affected during the day
Services which will be out of action on 14th July:
- Keele People
- Lecture capture systems
- Some commercial and business systems
- External access to Keele systems via the VPN
- Some local S: drive and network filestore (Humanities, Natural Sciences, Health exc. Primary Care both staff/research postgrads, 50% of taught student)
- Some disruption to PC logins in Labs or Offices
- Topdesk - servicedesk.keele.ac.uk
- Remote Apps
- Library Self Service
The following services may be affected sometime during the day
- Google mail and associated GSuite features
- KLE
- SCIMS and eVision
- Staff and student printing
- Enquiry Management (Topdesk)
- Eduroam and visitor wifi
- University web site
- Campus telephones
- Any externally hosted systems
- Access to network filestore (s:drive)
There may be some temporary disruption during these days as services switch over during early evening when both the KLE and SCIMS will be at risk for a period of 20-30 minutes.
IT:Connect will be open in the [CAMPUS] Library on each day between 9 am - 12noon and 2 pm - 5 pm if there are any urgent enquiries please contact them on 01782 733636 or alternatively please email it.service@keele.ac.uk, you will also be able to contact them via twitter @KeeleUni_IT.
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