Skip to main content

IMPORTANT - IT Services Disruption (Disaster Recovery Day) Saturday 9th June 2018

Important message from Keele IT

For the past few years IT Services has run a disaster recovery exercise on the central IT service.
This year we will be conducting tests on two separate Saturdays: 9th June 2018 and 14th July 2018. Each day will commence at 07:00 and continue until the early evening.
This is our opportunity to measure the levels of disruption to key services in the event of building and/or network loss. ​
​Please see below the list of services which will be at out of action or affected during the day

Services which will be out of action on June 9th:
  • Staff and student printing
  • Lecture capture system administration and playback, scheduled recordings will still take place if scheduled before the 9th June
  • Some commercial and business systems
  • External access to Keele systems via the VPN
  • Some local S: drive and network filestore
    ​​
    ​ (Directorates, Primary Care, 50% of taught students)​ 
  • Some disruption to PC logins in Labs or Offices
  • Eduroam Services at Newcastle Library

​​
The following services may be affected 
​sometime ​
during the day

  • Google mail and associated GSuite features
  • KLE
  • SCIMS and eVision
  • Keele People
  • Enquiry management (Topdesk)
  • Eduroam and visitor wifi
  • University website
  • Campus telephones
  • Any externally hosted systems
  • Some local S: drive and network filestore
  • Printing
  • Topdesk - servicedesk.keele.ac.uk

There may be some temporary disruption during these days as services switch over
​during early evening when
 both the KLE and SCIMS will be at risk for a period of 20-30 minutes.


IT:Connect will be open in the [CAMPUS] Library on each day between 9 am - 12noon and 2 pm - 5 pm if there are any urgent enquiries please contact them on 01782 733636 or alternatively please email it.service@keele.ac.uk, you will also be able to contact them via twitter @KeeleUni_IT.

Comments

Popular posts from this blog

NHS resources are changing from the 30th June 2025

  A range of our resources for NHS customers are purchased by NHS England as a national Core Content offering. At the end of June 2025, the content of the core collection is changing.  You may find some resources are no longer available to you. Specifically affected are the Oxford Handbooks e-books and access to a range of ProQuest databases.   Oxford Handbooks: Some Oxford Handbooks are being replaced by locally purchased e-book access. We also have a range of Oxford Handbooks available in print from the health libraries. To find our local resources - in the NHS Knowledge and Libraries Hub search for Oxford Handbook. Then select the limiter 'Library Catalogue only'. Limiters are located on the left hand side of the screen. Both local e-books and print books will then show in the results. The Knowledge and Library Hub can be accessed via this link NHS Knowledge and Libraries Hub or by clicking on the Knowledge and Libraries Hub icon on the desktop on a UHNM com...

Protect your searches, alerts and articles/references ahead of change to NHS Knowledge and Library Hub.

  In early July the interface for the NHS Knowledge and Library Hub will have a new look and functionality; using EBSCO’s new user interface. Ahead of the change we have been alerted that if users have created search alerts saved searches in customer folders saved bibliographic details of items they need to take steps to help their information carry over to the new system. Take these steps now to be ready for the change. It is advisable to do this before 1 st July.   1)    Search Alerts Search alerts will not carryover to the new system. Instead – users are advised to find their alert and save it as a saved search instead. Once the new interface is live, the search can be re-run and users should be able to set up a new alert. How do I save my search alert as a saved search instead? Go to the NHS Knowledge and Library Hub and sign in with your NHS OpenAthens account. Click on ‘Folder’ in the blue section at the top of the screen You will be ...

eBooks for NHS staff

  No time to visit the Health Library to collect books? That’s OK! We’ve got a great range of online titles.  Our eBooks web page lists the collections that you can access and where you can find them:  NHS Knowledge and Library Hub  – wide range of ebooks from the NHS core content purchased collections.  Library search  – some ebook titles are available to NHS members via our library catalogue.   Clinical Key ebooks  – range of specialty texts for UHNM staff only.  Kortext NHS ebook collection  – a wide spread of topics are covered by this NHS core content collection, including management, sustainability and wellbeing; also available via the Hub.  Medical Exam Revision collection  – whilst most of these books are in print format, some are also available as ebooks; available via Library Search. Medical Education Collection  ...